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DVSSN
Posts: 15
Registered: ‎09-18-2013

v9. com

how can I remove the hijacking program v9.com using NRTN 360

peterweb
Posts: 8,792
Kudos: 1,374
Solutions: 343
Registered: ‎04-17-2008

Re: v9. com

Have you run a full system scan in Safe Mode using your 360?

 

I would suggest a second opinion scan using the FREE version of Malwarebytes. You can find it here http://www.malwarebytes.org/products/malwarebytes_free/

 

 

 


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Bot Obliterator
Quads
Posts: 16,530
Registered: ‎07-21-2008

Re: v9. com

[ Edited ]

V9.com = PUP and Shortcut infector and can come with Zeroaccess at times.

 

Quads

Contributor
DVSSN
Posts: 15
Registered: ‎09-18-2013

Re: v9. com

Haven't tried Safe Mode scan, (but it's not on my computer, a friends).  I'll let you know if and when.

I am not too keen on malwarebytes  I've seen some unhappy reports about this utility about what it sometimes removes.

 

Bot Obliterator
Quads
Posts: 16,530
Registered: ‎07-21-2008

Re: v9. com

Last I knew Malwarebytes did not deal with v9.com anyway even on the Malwarebytes forum,  and I know why.

 

Quads

peterweb
Posts: 8,792
Kudos: 1,374
Solutions: 343
Registered: ‎04-17-2008

Re: v9. com

From what Quads notes above, I would suggest signing up at one of the free Malware Removal sites listed below. At this point, do not run any more scans yourself until a malware expert instructs you to do so.

 

http://www.bleepingcomputer.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/


 


Things happen. Export/Backup your Identity Safe data.
Visitor
nikolana
Posts: 5
Registered: ‎10-22-2013

Re: v9. com

V9 is not a virus, but a browser hijacker, see this step by step V9 removal guide: http://www.yac.mx/en/guides/browser-hijacker-removal/how-to-remove-v9com-hijacker-through-isafe-viru...

Bot Obliterator
Quads
Posts: 16,530
Registered: ‎07-21-2008

Re: v9. com

a) I wouldn't trust the tool

 

b)  who ever made the instructions appeared to forget on major piece of the V9 (and other in the small family) what about the shortcuts to fix??

 

Quads

F4E
Posts: 3,815
Registered: ‎05-23-2009

Re: v9. com

DVSSN, I agree with with Quads in regard to the V9 removal tool. I would do as peterweb suggested, and go to one of the listed forums, and stick with one expert, until your system is fixed.

Windows 7 64 Bit Sp1 NIS V 21.4.0.13