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Regular Contributor
Tech0utsider
Posts: 1,452
Registered: ‎07-29-2008

Re: virus norton cant see, but avast does

Seems like a generic trojan. How did you get this on your system anyways?
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Regular Contributor
Tech0utsider
Posts: 1,452
Registered: ‎07-29-2008

Re: virus norton cant see, but avast does

I cant help but notice that symantec's virus engine on virustotal is 10...

 

NIS/NAV is on version 16.0.25

Norton 360 is on version 2.4.04

Symantec Endpoint is on 11. huh?

 

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Contributor
AntiViral
Posts: 12
Registered: ‎09-27-2008

Re: virus norton cant see, but avast does

norton av 09 doesnt detect it either..
Symantec Employee
JohnM
Posts: 112
Registered: ‎04-08-2008

Re: virus norton cant see, but avast does

Antiviral,

 

Detection has been added for tracking #9945338 as Downloader and should be available in latest streaming definitions. Note streaming definitions are only available in the 2009 version, which you should be able to upgrade to for free. I recommend you do this, as there are several significant improvements over the 2008 version (as you would expect).

 

Unfortunately the other two submissions you made - #9947345 and #9939645 - are corrupted and cannot function. That's why your reply email comes back stating they are not detected - because they are effectively harmless and there is no point adding detection for them.

 

On a brighter note, we are expecting to receive a working version very soon and will add detection immediately. Please accept my apologies for our product not detecting this sooner. What a perfect world it would be if every antivirus product detected every virus and trojan immediately they are released into the wild :)  It seems we are not quite there yet...

 

JohnM

Symantec Security Response

 

Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: virus norton cant see, but avast does


JohnM wrote:

Antiviral,

 

Detection has been added for tracking #9945338 as Downloader and should be available in latest streaming definitions. Note streaming definitions are only available in the 2009 version, which you should be able to upgrade to for free. I recommend you do this, as there are several significant improvements over the 2008 version (as you would expect).

 

 

JohnM

Symantec Security Response

 


Hi John

 

Does this mean that there really is made a difference between 2008 and 2009?

 

"All that we are is the result of what we have thought"
Symantec Employee
JohnM
Posts: 112
Registered: ‎04-08-2008

Re: virus norton cant see, but avast does

Hi Stu,

 

There should always be differences with new versions of a product, or the company selling it shouldn't be marketing it as "new" or an "upgrade".

 

Some of the most significant improvements are the very light footprint, faster scanning and the new streaming definitions (= faster protection). Anyway, I'm not a salesman :) so you can read about the 2009 products here (or just use your favorite search engine):

http://www.symantec.com/norton/new/welcome/index.jsp

http://www.symantec.com/norton/products/latestproducts.jsp

 

Note that all Symantec antivirus products use the same virus definitions database.

 

JohnM

Contributor
AntiViral
Posts: 12
Registered: ‎09-27-2008

Re: virus norton cant see, but avast does

Hi,

 

Thanks for the update.  I only uploaded the first one you mentioned.  The other two were someone else in this post. As for detecting, being a norton user for a decade at least, I expect you guys to be better than the others.  :)

 

Thanks