04-24-2013 12:54 PM
I have had same problem for 2-3 days and its somehow related to Norton & IE.
It does NOT occur when I use only chrome and IE is not enabled.
I have IE10 and Norton 360.
I have only Google Toolbar, Google Search and Shockwave as an addon enabled.
I forwarded the message from Norton 360 that says it deleted the opt_cpontent.js (click details) - msg sent to Symantec by clicking on std send to Symantec for further analysis
I hope Symantec fixes this FAST its very annoying
04-24-2013 01:06 PM
Go to add/remove programs and uninstall GetSavin.
Norton finds and removes the opt_content.js file but GetSavin puts it right back the next time you change the browser page.
You will see GetSavin 5.0 by AdPeak, Inc. in the browser manage addons but it won't let you delete or disable it. Thus you have to uninstall it from add/remove programs.
04-24-2013 01:56 PM
Everytime I sign onto my Internet Explorer 10 I keep getting a pop up showing that Norton is analyzing opt_content(1) and then it deletes it. But every search in IE results in the same pop up and file being deleted. I visited the sites suggested and could not find any reference to this file or how to delete it. I also looked for program 'GetSavin' and 'Info Atoms' and they are not installed on my computer. Appears to be the same issue everyone else is having. This just started 2-3 days ago. A solution would be nice.
04-24-2013 02:46 PM
04-24-2013 02:50 PM
I was getting fed up trying to fix the problem myself so I went to the source ... Contacted Norton live chat support ... After waiting about 10-15 minutes ... A tech support started to chat ... I explained the issue... I gave permission for him to fix the problem on my computer remotely ... And they are all gone! The issue is with Internet Explorer ... And tool bars ... If you are still getting the message ... Contact Norton ... Through support ... Enter in a little into ... name e-mail etc ... And click on live chat ... Trust me ... If you have to wait 30 minutes or an hour ... Its worth the wait!!!!! They will fix your PC perfectly!!!!! WTG Norton ... Now I know why I deal with them!!!!!
04-24-2013 05:30 PM
Appears I have same issue, to date have experienced on average a cycle of a norton advice message and norton clearance message sometimes every 15 seconds, other times 2 minutes over last 3 days