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Visitor
Dobbiegal
Posts: 6
Registered: ‎04-24-2013

Re: virus/trojan/mallware opt_content[1].js

Thanks for all your suggestions.  I found a program called 'QuickShare'  once I deleted it the annoying 'opt_content(1).js message has stopped.  Hope this was it.  Thanks again

Newbie
kob8fan
Posts: 1
Registered: ‎04-26-2013

Re: virus/trojan/mallware opt_content[1].js

I had this problem 2 days ago.  I went into IE's tools tab>>>manage add-ons>>>currently loaded add-ons>>>all add-ons.  Then disable the most current add-on.  Solved the problem for me...good luck!!

Newbie
webdirector2112
Posts: 1
Registered: ‎04-26-2013

Re: virus/trojan/mallware opt_content[1].js

I solved the problem by uninstalling a program called INFOATOMS via control panel.    The problem seemed to start yesterday, and Norton then started to popup this annoying message "opt_content[1].js is being removed because it is not safe" every time I clicked on ANY page on ANY site.  This only happened on IE..

 

So, I clicked ALT + T  and clicked on MANAGE ADD ONS and found that there was an addon called INFOATOMS that would NOT allow me to disable it.   So, I simply uninstalled it and the problem went away..


I noticed that INFOATOMS was installed originally in 2012 so the only thing that I can think of is that INFOATOMS must have recently updated their add-on..

 

I hope that this helps everyone else.. As far as Norton goes.. I called and spoke to a tech support rep, and he was unaware as to how to solve the problem.. Its a shame that a guy like me has to figure it out on his own!!!   Hope this helps!!

Regular Visitor
stevel1935
Posts: 1
Registered: ‎04-24-2013

Re: virus/trojan/mallware opt_content[1].js

 Wins IE10 -  I also found infoatoms in my manage add ons and could not disable it. Went to control panel, found info atoms, deleted it and have not seen opt_content[1].js for the last 3 hours. good luck.

Newbie
jsampsonusa
Posts: 1
Registered: ‎04-26-2013

Re: virus/trojan/mallware opt_content[1].js

Tony,

 

How are we coming with a fix for thie opt_content[1].js

 

Thanks,

James

Newbie
DRSENSAI
Posts: 1
Registered: ‎04-26-2013

Re: virus/trojan/mallware opt_content[1].js FINALLY SOLVED THIS! NO THANKS TO NORTON!

I also had this virus, it hides in your Java and waits til you change browser web pages then Norton removes it......until you change Browser web oages and it reinstalls under JAVA! DO NOT ATTEMPY to clean JAVA it is a Win32 attaching visus and it hides in a new file everytime it is removed.

 

After reading a retired US retired Military man's post (he is a PC specialist He explained how to outhink this virus. It took 3 attempts but I removed it and it is amzing now how fast my Laptop is!!!

 

Norton wanted to charge me 99.00 to remove it and try a quick huste on the telephone, NO WAY>>>>

 

DO THIS.

 

Download on C-Net...Mal Ad-ware Antivirus. there are two versions download the free one! DO NOT REMOVE YOUR NORTON
After download is complete, it will warn you that it is in conflict with Norton, It will give you the Option to install the "Compatible version and run it as a secondary antivirus program. It works perfectly...

 

After it is oonstalled run a full system scan at least 3 times. Clean out and delete all junk files and cookies it finds.

 

Pay attention here!

 

Set up the Ad Ware scan to run (Full scan)....at the same extact time go to your Web browser and change pages from any page to any page to get the virus to get suckered into showing itself while you have the secondary Mal Ad ware running in the back ground....it may take a few times.....to get it to show itself. Once Norton says...."This file is dangerous and Norton has removed it. Check the details and see where that sucker was hiding... It will hide in files like Get Savin  Do not try to remove Get Savin before you trap the Virus to show itself. It will just hide in another file.

When you do have it trapped it will appear as removed on the Mal Adware List. It will be listed as a Moderate threat in RED.

 

VOILA!....Cleaned!

 

No thanks to Norton!

Tony_Weiss
Posts: 8,028
Topics: 572
Kudos: 2,043
Solutions: 319
Registered: ‎04-07-2008

Re: virus/trojan/mallware opt_content[1].js FINALLY SOLVED THIS! NO THANKS TO NORTON!

Hi everyone,

 

We've added more robust detections which should decrease the number of detections that you are seeing on this issue. Be sure that your Norton product is update-to-date, and that your definitions are updated as well. Thanks.

Tony Weiss
Norton Forums Global Community Manager
Symantec Corporation
Contributor
bruce119
Posts: 10
Registered: ‎04-24-2013

Re: virus/trojan/mallware opt_content[1].js

Hi Tony,

So what to do, I still get this pesky warning. Below is a screen shot...I have live update turned on and when I check for latest version Norton says I have the latest version installed.

 

I would really like to hear a procedure from a trusted source like a Norton Admin. There are a LOT of different but similar suggestions from new members??????? What to do.......

 

Please help I just renewed and this started like the next day a couple days ago.

Thanks

Bruce

 

opt_content_005.JPG

Newbie
collins3685
Posts: 1
Registered: ‎04-27-2013

Re: virus/trojan/mallware opt_content[1].js

To fix this proble just remove "InfoAtom" in your windows add/remove program. This problem caused my Norton virus software to remove this "error  opt_content[1].js" everytime I used my IE8. Plus "InfoAtom" program was causing my IE8 to hang and/or run slowly.  I spent at least 8 hours trying to find teh root cause of this problem. Hope this saves you time debugging it. And join me in sending email to this website owner of "InfoAtom".

Contributor
bruce119
Posts: 10
Registered: ‎04-24-2013

Re: virus/trojan/mallware opt_content[1].js

Here's another one popped up on Amazon. Slows things down a real PIA. I don't see "InfoAtom" in my add/remove programs.

 

A LOT of mixed info. here Let's get a Mod. or Administrator to help please....

 

opt_content_006.JPG