Not what you were looking for? Ask our experts!
Reply
Newbie
RonHemi
Posts: 1
Registered: ‎04-13-2013

websearch.helpmefindyour.info

I found   websearch.helpmefindyour.info. on my computer. It does not show up in Norton full scan and the eraser add-on. I searched Google for it and found that it is something I don't want to keep. How do I get rid of it?? I have run spybot search and destroy and it don't find it either. 

Edjr60
Posts: 1,828
Registered: ‎02-21-2011

Re: websearch.helpmefindyour.info


RonHemi wrote:

I found   websearch.helpmefindyour.info. on my computer. It does not show up in Norton full scan and the eraser add-on. I searched Google for it and found that it is something I don't want to keep. How do I get rid of it?? I have run spybot search and destroy and it don't find it either. 


Hi Ron,

 

Try a Full Scan with Malwarebytes Free Scanner and see what it picks up. Download the Free version, Deny the 14 day trial offer. Update the database and run a full scan. Keep on your desktop for on demand scans at any time.

 

You may need the help from a Removal Forum. If this is the case ...

 

Please register with one of the below Removal Forums. You will work with a trained professional in malware and virus removal. You will work one on one in real time. Please finish with the person you start with.

 

Some of the forums require that once you start your case with them, that you do not contact other sources on your infection(s) until your computer is cleaned. By doing so, they may drop your case.

 

Ed

 

http://www.bleepingcomputer.com/

 

http://www.geekstogo.com/forum/

http://www.cybertechhelp.com/forums/

http://support.emsisoft.com/forum/6-help-my-pc-is-infected/

http://forums.whatthetech.com/