Norton Internet Security / Norton AntiVirus

[Compumind]

Hi -

He could reengage the service to log the problem, submit, then disable it until he receives an answer from MS.

I, too, believe that it is not a Norton related issue, but who knows.

[GreatNate1312]

In problem reports and solutions the fault module name is mshtml.exe

[delphinium Norton Fighter]

Definitely a Microsoft error to do with html.  Go to www.Microsoft.com, under support and check the knowledge base for that error.

[GreatNate1312]

Did what you said. all I got was something about fronpage, wich I dont nor ever had

[delphinium Norton Fighter]

Odd.  The same link takes me to Microsoft home page.  Support is in top right hand side of menu bar.  Failing all else, why don't you type the url into your address bar?

[GreatNate1312]

no. You misunderstood. I was able to get to the support page on microsoft.com. But when I typed in the file the only result was about microsoft frontpage

[Compumind]

Hi Nate:

Here is what you are seeking - http://support.microsoft.com/

Keep us posted, but this is an MS issue, not Norton, IMHO.

[GreatNate1312]

nothing there has anything to do with my specific problem

[dbrisendine Norton Fighter]

Are you running ALL patches from MS?  HTML has been patched server times by MS over the last year.

[GreatNate1312]

I run all windows update if thats what you mean????