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Regular Contributor
Calls
Posts: 1,719
Registered: ‎10-07-2009
Accepted Solution

what is NUA.exe?

I noticed this item in the following path

 

C:\ProgramData\Norton

 

there is an item NUA

and then a folder that starts {086A63.....}

 

the NUA.exe is digitally signed by symantec

 

Both appear to be added on 12/14/09 when I ran an update

Never had a folder "Norton" in program data before (Symantec folder yes, but not one labled Norton)

 

(Yes, still using NAV2008)

 

I suspect strongly that these are ok, but just curious as to what they are for and if anyone else received this recently?

 

 

Regular Contributor
Calls
Posts: 1,719
Registered: ‎10-07-2009

Re: what is NUA.exe?

also, when I accidentally clicked on the NUA.exe item, it created a document (telementry?) that appeared in the

C:\PrograData\Norton

 

I deleted that document, will that be a problem that I deleted the created document ? Let me be clear, the document was not there prior to my clicking the item NUA.exe. So I'm assuming the document was not part of the original set of items.

Phil_D
Posts: 7,286
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Registered: ‎06-10-2008

Re: what is NUA.exe?

NUA.exe is a legitimate Norton process.  It is a update notifier for those using older versions that a newer version of their Norton Product is available.

 

You can read more in this post by Symantec Employee Tim.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Regular Contributor
Calls
Posts: 1,719
Registered: ‎10-07-2009

Re: what is NUA.exe?

Thanks Phil.

 

I knew it had something to do with updating, but I thought it was for sigs or defs

 

So I assume the document that I deleted, my delete action will  will have no ill effect on my system?

Phil_D
Posts: 7,286
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Registered: ‎06-10-2008

Re: what is NUA.exe?

I should not think so as it is appears to be only part of the update notification process.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Regular Contributor
Calls
Posts: 1,719
Registered: ‎10-07-2009

Re: what is NUA.exe?

I had a few Follow up questions that I posted in the thread answered by Tim. But I noticed that the threade was marked solved. Should I repost my questions here?
Phil_D
Posts: 7,286
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Registered: ‎06-10-2008

Re: what is NUA.exe?

I don't know if that is required. It appears that Reese replied to your other questions and provided answer.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Regular Contributor
Calls
Posts: 1,719
Registered: ‎10-07-2009

Re: what is NUA.exe?

indeed he did. Only question I have left is can I delete this item , delete the whole folder Norton in C:\ProgramData\

 

 

But I bet that would just be asking for unecessary trouble

Phil_D
Posts: 7,286
Topics: 190
Kudos: 2,357
Solutions: 365
Registered: ‎06-10-2008

Re: what is NUA.exe?

I would just leave the folder in place.

 

It should not affect your computer.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Symantec Employee
ChesterK
Posts: 204
Registered: ‎06-09-2008

Re: what is NUA.exe?

Hi all,

 

Please see the post at http://community.norton.com/norton/board/message?board.id=nis_feedback&message.id=91915 which explains what NUA is.  In summary, this is a valid Symantec Norton Updater which you should have no ill concerns about.

 

Thanks!

 

/Chester