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Regular Contributor
Posts: 49
Registered: ‎07-21-2009

www.mynortonaccount.com

how save my norton key in www.mynortonaccount.com 
Phil_D
Posts: 7,609
Topics: 205
Kudos: 2,524
Solutions: 384
Registered: ‎06-10-2008

Re: www.mynortonaccount.com

Hi BlooDex,

 

Try accessing your account directly from the main Norton interface. At the top of the interface you will see "Norton Account" - click that.

 

Be sure to enter the original email address and password when prompted to do so.

 

Let us know how you do.

 

Norton Internet Security • Comcast NSS • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
"Anyone who isn't confused really doesn't understand the situation."  Edward R. Murrow

Regular Contributor
Posts: 49
Registered: ‎07-21-2009

Re: www.mynortonaccount.com

Phil_D
Posts: 7,609
Topics: 205
Kudos: 2,524
Solutions: 384
Registered: ‎06-10-2008

Re: www.mynortonaccount.com

The link you provided opened properly for me to the page where I can enter my email address and password and then continue into My Norton Account.

 

Did you get a different page?

Norton Internet Security • Comcast NSS • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
"Anyone who isn't confused really doesn't understand the situation."  Edward R. Murrow

Regular Contributor
Posts: 49
Registered: ‎07-21-2009

Re: www.mynortonaccount.com

I can sign in my account but where i can save my norton product key :?
Phil_D
Posts: 7,609
Topics: 205
Kudos: 2,524
Solutions: 384
Registered: ‎06-10-2008

Re: www.mynortonaccount.com

Once in your Norton Account under Products and Services, look for "Product Info" and click "View".

 

Your key should automatically be saved there.

Norton Internet Security • Comcast NSS • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
"Anyone who isn't confused really doesn't understand the situation."  Edward R. Murrow

Regular Contributor
Posts: 49
Registered: ‎07-21-2009

Re: www.mynortonaccount.com

[ Edited ]
it did not save
Message Edited by BlooDex on 07-30-2009 07:24 AM
Phil_D
Posts: 7,609
Topics: 205
Kudos: 2,524
Solutions: 384
Registered: ‎06-10-2008

Re: www.mynortonaccount.com

There are not many user options to modify your Norton Account.

 

I would suggest that you contact Customer Support via Live Chat at this link.

 

They are very helpful in resolving this type of issue.

Norton Internet Security • Comcast NSS • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
"Anyone who isn't confused really doesn't understand the situation."  Edward R. Murrow

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yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: www.mynortonaccount.com

Hi BlooDex,

 

You cannot go directly to the Norton Account Web site and save the Product Key there. When you activate your Norton program, it will prompt you to register and save the Product key. At that time, you can enter your Norton Account details (if you already have a Norton Account) - email address and password to save the Product key. Otherwise, you may need to create a new Norton Account in order to save the Product key.

 

The Product Key can also be found on the CD sleeve (if you have purchased boxed version) or otherwise in the email from Symantec (if you have purchased a download version from Symantec store).

 

If you have purchased a download version from Symantec Store, and if you have the Order Number and Password, you can find the Product key in your order status page also:

http://www.symantecstore.com/orderlookup

 

Yogesh