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Visitor
quoix
Posts: 3
Registered: ‎05-01-2012

zoom player premium 8.16 update deleted by NIS

I have disabled my Norton Internet Security 2012 because I cannot run my favorite media player (of the last 10 years) with Norton active..  Sonar deletes the executable file zp.exe as soon as I run it.  This happens when the latest zoomplayer update (8.16) is applied.

 

I ( and many others) have been using this app for a long time.  If Norton does not fix this, I will uninstall it and get another antivirus program that plays nice with my apps and doesn't refuse them with false positives.  I submitted the problem last week but there was some issue so they wouldn't pay attention to it.  I suspect Norton will lose some other customers over this if they refuse to fix it.  I'll be uninstalling Norton from all of my machines.. there are alternatives out there now.

Contributor
mitzu
Posts: 38
Registered: ‎07-20-2008

Re: zoom player premium 8.16 update deleted by NIS

Go to  settings and add to exclude from auto protect and sonar the file zip.exe, or go to quarantine , restore and exclude the file .

You don't need to disable the antivirus

 Anyway, on my machine( windows 7 64 biti) I installed the lasted version and I have no issues with SONAR . You can download the file from here: http://www.filehippo.com/download_zoom_player_home/

Contributor
mitzu
Posts: 38
Registered: ‎07-20-2008

Re: zoom player premium 8.16 update deleted by NIS

I tested zoom player free,  pro, and premium , everything it was OK.