Reply
Regular Contributor
cohbraz
Posts: 60
Registered: ‎09-02-2011
Accepted Solution

Blocking Unknown Callers

With the new Mobile Security 3.0, is there a way to block unknown callers?

Corey
Symantec Employee
dave_kim
Posts: 150
Registered: ‎05-01-2008

Re: Blocking Unknown Callers

cohbraz, thanks for the question. There is currently no way to block unknown callers but this is definitely something we are looking into in a future release. Stay tuned!

Visitor
tbeahm
Posts: 2
Registered: ‎04-21-2013

Re: Blocking Unknown Callers

Then what does it mean on the line in the Block List - where it says Unknown with a check box.  I checked it.  Today, an unknown caller called and it still rang.  Please explain what is that Unknown for?

smithy
Posts: 1,312
Registered: ‎02-07-2011

Re: Blocking Unknown Callers

[ Edited ]

Hi tbeahm

 

With Norton Mobile Security (NMS) and the Call Blocking feature if you

enable the Unknown number feature it will block phone numbers where

the person ringing you selects to not display their number.

 

So a private number that does not show in your caller id ( no number is

displayed ) will be blocked if the Unknown number feature is enabled.

 

I hope that info helps. :)

 

Cheers. :smileywink:

 

Note - Just to clarify if you have a number that shows in the caller id when

your phone rings and you do not know the number and it is not in your contacts

Call Blocking with NMS will not block the call, it has to be a private unknown

number for it to be blocked. :)