02-23-2012 09:12 AM
If you're signed up for Norton One, you can check on https://one.norton.com as there's a dedicated support team for Norton One. However, if you haven't received your invite for Norton One then you are not elligible currently.
03-16-2012 06:17 PM
03-17-2012 12:48 PM
Norton One is out of Beta now, so invites aren't forthcoming anymore. If you've renewed or purchased Norton 360 within the last 60 days, you can get a refund for Norton 360 and purchase Norton One. Support can help you with this if you go to http://norton.com/chat/.