02-08-2012 04:32 PM - last edited on 02-08-2012 05:29 PM by shannons
On 2/5/12 I installed the premium version of NMS on my Droid X (Version 2.3.3). (Just prior to getting NMS I uninstalled the free version of Lookout) Since that time my battery life seems to be down 30-50%. My phone usage is relatively light and very consistent. Normally it is off charger at 0730 and back on at 2300 with at least 60% charge left. Now it is lucky if it has 20%.
Question- is there a way that I can temporarily turn NMS completely off and still get it back without paying another $30! That would be the easiest test and avoiding dangerous internet use is quite easy for me.
Thanks for any help,
Solved! Go to Solution.
02-08-2012 04:59 PM
As long as you don't reset the device you should be able to get it back. It may prompt to go through the purchase process without actually charging. Did you install and setup the NAT plugin? If so, I'd actually recommend you try increasing the checkin interval first and see what happens.
02-08-2012 09:00 PM - edited 02-08-2012 09:36 PM
Welcome to the Norton Community Forum
I think there is a way to disable NMS paid version temporarily and that is to
go to Menu> Settings> Applications> Manage Applications> Norton Internet
Security> Clear Data.
That seems to work ok with NMS paid retail version as i have to Agree and
Launch the app again to restart it and then it activates with my product key.
But i cannot test a Market purchased version of NMS as i do not have one.
Might be worth a try before you uninstall the app just try Clear Data first,
hopefully you have decided to try the NAT Plugin settings first if you have
the addon installed along with NMS as Erik advised in his post.:-)
Let us know how you go.
PS The reason why i am sure it is disabled after clear data is Market app
downloads are no longer scanned by NMS which normally shows in the
notification bar when NMS is activated and working.
02-08-2012 10:06 PM - edited 02-08-2012 10:10 PM
Also to add you will loose all Anti-Theft feature settings of NMS if you
Clear Data form the Android settings but they are easy enough to
set up again.
And in the previous post i did mean Norton Mobile Security
not Norton Internet Security appologies for the typo error.
02-09-2012 12:46 AM
I am a little surprised that NMS appears to have caused such an additional drain on your device. Have you checked the battery usage stats to see what they say about NMS? Have you also installed the Norton Anti-Theft plugin that you can get free when you have the"premium" version of NMS?
02-12-2012 11:51 AM
Before I saw your reply I switched the Battery Mode from Performance to Nighttime Saver. I presume (but am not sure) that it was on Performance Mode before adding NMS (would NMS change the battery mode?)
After the switch to Nighttime Saver mode the battery usage appeared to be back to normal.
Today I took your suggestion and changed the NAT check in from hourly to every 3 hours.
At this point I am not sure what really happened, but all seems well and I am satisfied with the settings and battery usage.