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Newbie
HarryChung
Posts: 2
Registered: ‎09-07-2012

Mobile security lite problem

Today i shutdown my phone and when i opened my phone NOrton has been locked. I forgot my password and i can't login So i want to my pc and open this page. www.mobilesecurity.norton.com but doesn't worked. I try firefox, IE and Chrome... i got this message when i try to login... This webpage has a redirect loop The webpage at https://mobilesecurity.norton.com/en/Product/Error/Error has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer. Here are some suggestions: Reload this webpage later. Learn more about this problem. Can u plz help me ?
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Symantec Employee
VinodP
Posts: 87
Registered: ‎06-20-2011

Re: Mobile security lite problem

Hi HarryChung,

 

Do you remember the version of Norton Mobile Security installed on your phone? If it is NMS 3.0, try loggin in to https://mobilesecurity.norton.com/ again and unlock the device. The site was temporarily unavailable earlier today. You can access it now.

 

-Vinod