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Newbie
PaulLothary
Posts: 1
Registered: ‎04-01-2012

Norton Scream too diffictult to find

I have Norton Security on my phone. Can someone tell me how to actually activate the SCREAM feature????? I've been through like 10 web pages trying to find the correct link. It's **bleep**ing stupid. Norton, you have failed me. **bleep** you. Never again.

-dissatisfied user

Bot Obliterator
Andmike
Posts: 2,255
Registered: ‎03-23-2011

Re: Norton Scream too diffictult to find

Hi PaulLothary.

 

Welcome to the Community.

 

I am going to ask to have this post moved to the Norton Mobile Security (NMS) forum as that appears to be the software that you are enquiring about.

 

If you want to know how to make the scream feature work - open NMS; select Anti-Theft; you will probably then see two panels, one being for Web Anti-Theft status the other for SMS Anti-Theft Status; press the menu key and there will be a pop up telling you how to work the Scream, Locate, Lock, Wipe and Unlock features.

 

If that does not give you what you want please come back and we will try again.

 

All the best.

Newbie
xiros28
Posts: 1
Registered: ‎04-17-2012

Re: Norton Scream too diffictult to find

Finding the settings to activate the scream feature was easy, however actually getting the device to emit any "scream" has been a challenge for me. I have sent multiple SMS messages to my phone from another phone only to have them come through and nothing happens. It is merely a text from my friend like any other message and Norton does not activate any scream whatsoever. I am starting to think that the Lookout Mobile Security is a better security application. Any suggestions out there?
Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Norton Scream too diffictult to find

That's strange.  Would you mind sharing the format of the SMS that you're sending to activate the scream feature?  I assume it's an SMS and not an MMS that's being sent as well.  Correct?

 

Erik
Product Manager
Symantec Corporation