03-30-2012 03:01 AM
The Security Wipe option states "After 10 password attempts." By "password attempts" is it referring the the phone's PIN that I input to unlock the phone, or to the password I enter in the Norton Security App?
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03-30-2012 03:30 AM
Welcome to the Norton Community Forum.
That would be 10 attempts to unlock the devices NMS Lock Screen after locking it using the NMS
Remote Lock Anti-Theft feature and the correct password to unlock it would have to be the password
or pin used to set up the NMS Anti-Theft features.
So If the Wipe option is checked in the NMS Anti-Theft settings 10 incorrect attempts at the password
or pin for the NMS Lock Screen will wipe the device.
03-30-2012 08:16 AM
Just one minor addition to smithy's reply.
It is my understanding that once the correct password is put in, then the count is reset. So even if you have 5 attempts before you remember the correct password, the next time you get it wrong you still get 10 fresh attempts.
Hope that helps.