Norton Mobile Security

[smith7181]

The Security Wipe option states "After 10 password attempts."  By "password attempts" is it referring the the phone's PIN that I input to unlock the phone, or to the password I enter in the Norton Security App?

[smithy Super Virus Trouncer Mobile Master (Norton Mobile Users Discussion Forum) · Accepted solution]

Hi smith7181

Welcome to the Norton Community Forum.

That would be 10 attempts to unlock the devices NMS Lock Screen after locking it using the NMS

Remote Lock Anti-Theft  feature and the correct password to unlock it  would have to be the password

or pin used to set up the NMS Anti-Theft features.

So If the Wipe option is checked in the NMS Anti-Theft settings 10 incorrect attempts at the password

or pin for the NMS Lock Screen will wipe the device.

Cheers.

[Andmike]

Just one minor addition to smithy's reply.  

It is my understanding that once the correct password is put in, then the count is reset.  So even if you have 5 attempts before you remember the correct password, the next time you get it wrong you still get 10 fresh attempts.

Hope that helps.

[smith7181]

Thank you smithy & Andmike.