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Newbie
Tazz_3000
Posts: 1
Registered: ‎09-08-2012

Sign in problems

I downloaded the Norton security app from the Google market & installed it on my galaxy s3. When prompted to register my device with my Norton account, I tried to do so but I am getting a login error that either my password or email is incorrect. I have verified it with my account data on my computer, but am still unable to link the account. Any suggestions?
smithy
Posts: 1,309
Registered: ‎02-07-2011

Re: Sign in problems

Hi Tazz_3000

 

Welcome to the Norton Community Forums.:smileyhappy:

 

There appears to have been a lot of registration issues with

the new NMS 3.0. :smileysad:

 

I am sure that Noron is working on fixing the issue.

 

I really cannot give you much advise as this is a Norton issue

i have no advice for.

 

You could try contacting the friendly staff at Norton Support

Live Chat for free and see if they can assist you.

 

http://www.norton.com/chat

 

Click on the link above and fill in the info needed and select

Chat Now if required.

 

Explain your issue and hopefully they can resolve the problem

for you.

 

Keep us posted on how you go.:smileyhappy:

 

Cheers. :smileywink: