Reply
Bot Obliterator
Andmike
Posts: 2,258
Registered: ‎03-23-2011

Suggestion for possible modification to NMS

In the Norton Tablet Security (NTS) forum smithy has requested, quite reasonably, that the software should be amended to show a scan notification in the same way the Norton Mobile Security (NMS) currently does.  This is, that there is no Norton Icon on display until an app is installed at which point an icon appears in the notification bar advising that it is being checked and then (hopefully) that it is safe.  Originally NMS had a permanent Norton icon which many did not like, then it had the ability to turn that off and now it has the active icon.  I would like to suggest that it be made possible for the user to choose not to see the active icon (unless it wishes to warn the user of a suspicious app).  I know that Norton scans apps that I install and don't need to be reminded of it.  Many users were concerned that if their phone was stolen then the presence of the Norton icon might alert the thief to its presence before they were able to active a  remote lock.  I think this remains a potentially valid concern and until it become impossible to remove NMS without a password then I think hiding even the current notification might be a good idea.

 

Others may have different views.

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Suggestion for possible modification to NMS

Thanks Mike. 

 

I responded to smithy's post.  I'm not sure, but the reason for the settings may be due to one requiring the other.  I'll need to confirm this though.

Erik
Product Manager
Symantec Corporation
Bot Obliterator
Andmike
Posts: 2,258
Registered: ‎03-23-2011

Re: Suggestion for possible modification to NMS

[ Edited ]

Thanks for the response Erik.  

 

As for "one requiring the other" I would want the scan to continue just to be able to switch off the icon appearing in the notification bar.  This was possible in earlier versions I think.

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Suggestion for possible modification to NMS

Right now, in order for the notifications to come up you have to choose to have notifications on in settings.  I'm not sure if that choice is due to choice or design.  I'll know further later.  

Erik
Product Manager
Symantec Corporation
Bot Obliterator
Andmike
Posts: 2,258
Registered: ‎03-23-2011

Re: Suggestion for possible modification to NMS

Hi Erik.

 

You responded to my post two above as I was amending it having read your post in the other forum.  So your reply is now to a non existent post!  Oops ....sorry.

 

At the moment I have "Ongoing notifications" switched off.  This clears the permanent Norton icon from the notification bar.  Under earlier versions of NMS this meant I never saw a Norton icon in the notification bar but in the current version and I think some other recent ones a Norton Icon appears when I install an app.  It tells me that it is scanning the app and then that it is safe.  It is the ability to hide this temporary icon that I am seeking.  That is the ability to go back to how NMS performed in earlier versions. 

 

I hope that is clear and undoes a bit of the confusion arising from my earlier edit.  I should have known you were quick to respond.    ;-)