Norton Mobile Security

[mndude]

Why am I not able to set up a password when I enable NAT?

[smithy Super Virus Trouncer Mobile Master (Norton Mobile Users Discussion Forum)]

Hi mndude

Welcome to the Norton Community Forums. :-)

There is no option given by NMS 3.0 to set up a password for the Security Lock feature

and Device Admin activation.

The protection of Device Admin is just another layer of the remote Lock for NMS 3.0 to

protect the device from being started in Safe Mode when locked which is a great idea.

There are a couple of Android Security Apps that i am aware of that allow the user to set

up a password or pin when giving Device Admin to the app.

The only problem i have seen in the past with password protected Device Admin for an Android

application is if the password is forgotten i am pretty sure you cannot uninstall the app, a hard

reset would probably be required, not really sure what would happen next as i have not tested

such a situation.

But personally i think if the device is locked then it does not require password protected  Device

Admin as long as it has been activated because the device will not give anyone access unless they

know the pin or can  gain access to your NMS 3.0 Control Panel to use the unlock option.

So to play it safe if you misplace your device or loose it or it is stolen, lock it straight away and

all your personal info will be safe. And if you are really concerned about your info on the external

memory you have the option of the remote Wipe by SMS.

I hope that info is helpful.

Cheers.

[smithy Super Virus Trouncer Mobile Master (Norton Mobile Users Discussion Forum)]

Hi again

Also if you are concerned about the NMS 3.0 app being uninstalled you

could use the Android default lock with password, pin or pattern or with

ICS a happy snap of you to protect your device and all personal info and

apps installed. .

Cheers.

[smithy Super Virus Trouncer Mobile Master (Norton Mobile Users Discussion Forum)]

Hi

If Norton was to introduce pin protected install and Device Admin it would be good if by default

it is your 4 digit pin for the Lock and unlock, and if you were to change your pin in the Norton

Mobile Security Control Panel as you can, then the Device Admin pin would change as well.

Not sure if that would be possible.? But would give extra comfort to know NMS 3.0 could not be

uninstalled if the user does not want to use the Android default lock system, plus you would not

have to worry about forgetting your pin for uninstalling NMS 3.0 and Device Admin deactivation,

as your pin is always available from your NMS Control Panel.

Cheers.

[VinodP]

Thanks smithy for the detailed explanation!

As smithy explained, the idea behind enabling Device Administrator for Norton Mobile Security is to add an extra layer of protection even in Safe Mode. Earlier, if the device is lost and locked, it could be easily uninstalled by starting the device in Safe Mode. Device Administrator prevents this from happening and the lock screen is displayed even in Safe Mode.

Another change with NMS 3.0 release is that the Anti-theft password/passcode management is done only through Norton Mobile Security Web site. In case, you forget your password, you can login to NMS Web site using your Norton Account and view or edit your password. The same password/passcode is used for SMS Anti-theft features.

Personally, I do not feel the need for enabling the password protection for NMS Device Admin. That would make the password recovery difficult and I don't see any easy and safe option apart from hard reset. The only scenario I can think of is when someone having access to your device, wants to uninstall the NMS app without your knowledge.

-Vinod