11-22-2011 03:32 PM
After pressing the installer icon on Norton Mobile Utilities it proceeds to inform me that there are "no application files found on SD card" when there are 3 applications on the SD card? Is it referring to something else?
11-22-2011 03:51 PM
A couple quick questions.
What is the make and model of the device?
Is this a Tablet or Phone?
What version of Android do you have?
Do you have more than one SD Card in the device?
What's the path for the APK files that you see missing when accessing the Installer portion?
11-22-2011 05:08 PM
Also, one clarification on the Installer module. It's used to install an APK from the SD card. To uninstall an app or move an app to/from the SD card you actually need to go into the Apps section of NMU. Hopefully that helps. If not, we'll need the information in my previous post.
11-22-2011 08:27 PM
Sorry for my lack of spcifics. The phone is a HTC Thunderbolt. Android version 2.3.4. I do not know anything about
the apk path. I transfered 4 apps to the sd card via NMU and they are there, so I thought that by pressing the Installer
Icon in NMU it would show me the apps but it does not. Is it supposed to show what is on the sd card? Thanks
11-22-2011 08:55 PM
OK. This is just a case of the lack of clarity in describing the functions. The Installer area from the main NMU UI is used to manage installers (APK - Android Package). It can be used to install an APK. For managing applications once they are already installed you use the Apps area. From there you can kill, open, move to and from an SD card, and uninstall. Have you tried looking in the Apps area for the ones you moved to the SD card? Does this help answer your question?