03-01-2012 08:34 AM
My phone is a DROID RAZR MAXX with 8GB of internal storage and a 32GB SD card installed.
NMU however is reporting:
Internal storage (total: 3.01 GB)
SD card (total: 0 bytes)
I am running NMU version 188.8.131.52 on Android 2.3.6.
Solved! Go to Solution.
03-02-2012 04:06 AM
Welcome to the Community and thanks for a clear and informative first post. Sorry it is about an apparent fault with the software. We have seen misreporting on Droids previously but I had hoped that it was now sorted.
I'm sure the team will look into it but I doubt you can expect an instant fix. It is possible that one of the Norton team will come back and ask for some more details. In case they need to to help solve the problem it would be helpful if you kept an eye on this thread for a while.
Thanks again for the report. I hope it will not be too long before the issue is fixed.
I have a secret hankering after a Droid Razr Maxx but sadly they are not sold outside the US at the moment. Hopefully by the time they are your query will have got things sorted. ;-)
03-02-2012 08:32 AM
Thank you, I have been using NMU for about a year now and this is the first issue I have had that had not already been posted in this forum. That and the fact that all of my erlier issues, once posted, were fixed (relativly) quickly prompted me to make this post.
03-02-2012 11:05 AM
Could you try an uninstall and reinstall of NMU?
If that doesn't resolve things, could you provide the brand/model/type of SD card you have.
03-02-2012 12:35 PM
Do you know what class it is? Is this a relatively new memory card? How much of the 32 GB is used?
03-02-2012 01:28 PM
The card is aproximatly 2 years old and as I said earlier is a MicroSDHC card
In the Storage sections of the phone's Settings app it shows:
Total space 29.71GB
Available space 28.16GB
03-02-2012 02:40 PM - edited 03-02-2012 02:52 PM
What Erik meant with the rquest for Class info is the small number printed on
the Micro SD Card which is the Speed Class rating for that particular memory
card you are using.
Have you tried a different sized Micro SD Memory card to see if you still get
incorrect amounts using Norton Mobile Utiities.
03-04-2012 12:25 PM
03-04-2012 12:39 PM
That's the one mgeissal. Well done.
It means class 2 or 2 MB/second which I think is the slowest class at the moment. But then I think you did say you had had the card for some time.