NMU Does not count data usage on Galaxy Tab 10.1/

DaveSyd · ‎09-21-2011

Hi there. I used NMU on my galaxy s2 and it works fine. However on my new Galaxy Tab NMU will not count mobile data properly. It counts only 14.5 kb of mobile this month and 19kb last month. Is something wrong with the way it picks up the network APN or something? I have version 1.0.2.98 loaded?

Andmike · ‎03-23-2011

Hi DaveSyd.

Sorry to hear you are having problems. I am not aware of this problem coming up before with a Galaxy Tab 10.1. However as many people seem to primarily use WiFi, which may or may not be free, for their data, I suspect many will have low mobile data counts. Can you tell us what you think the reading should have been and why?

Do you think you are getting reasonable readings on your WiFi data?

erik_carlstrom · ‎04-10-2008

A really important data point will be the connection type as well. Is this only 3G? Does it include 4G LTE? Who is your carrier?

Erik
Product Manager
Symantec Corporation

erik_carlstrom · ‎04-10-2008

Build 104 was just posted which should address your issue. Could you check with this build?

Erik
Product Manager
Symantec Corporation

DaveSyd · ‎09-21-2011

Sorry I have not been back for a while. I am talking about a 3G/H+ connection on Galaxy Tab. 4G is no available on my network. My nework is Australia and it's called Crazy Johns who are resellers of Optus network. I have also updated to build 2.104 and the problem persists. For eample i am travelling this week and I have a prepaid sim in my Tab. NMU stopped counting mobile data at 105.9MB yesterday even though my 3G access continues. Polling the network provider they show that i have now used 173MB. While I expect some discrepancy I don't expect it to be that far out. It is strange because I have NMU loaded on my Galaxy S2 phone on TPG who also resellers of Optus and it is cap plan post paid. On the S2 NMU gives a resonably close measure of the network usage?