Reply
Bot Obliterator
Andmike
Posts: 2,253
Registered: ‎03-23-2011

Stopping an app with NMU

It is the weekend and this does not need any urgent attention.  

 

I am merely using some spare weekend time to report something about NMU that I find odd.  In case it is of any interest to the team or anyone else.....

 

When I select "Device" from the main NMU screen I can get to a view of CPU activity; doing a long press on that brings up a list of running apps; on the right is a "-" sign which enables me to stop the app (unless it is "excluded").  I have a slight issue with the pop up "Note - Are you sure to stop?", as is does not mention the name of the app, and if you have big fingers you may stop the wrong app.  However my main issue is the result achieved by the stop.  I had assumed that it would be the same as a forced stop reached from the main Android screen by pressing :Menu:Settings:Applications:Manage applications.  However this does not seem to be the case and this puzzles me.

 

I have a troublesome app "The Economist".  For some reason after downloading the latest edition of The Economist magazine even though I have apparently closed the app it continues to hog the CPU (thanks to NMU for identifying the culprit).  If I use NMU to stop it, then a few seconds later it is up and running again still chewing up around 75% of processor power!  I can close it three times with NMU but it keeps coming back.  However one "Force stop" from "Manage applications" and the app is put well and truly to bed.  At first I thought it was a chance happening but I have now checked this out on at least four occasions.  Same thing each time.  Also if I go first to Manage Applications there is no repeat problem.

 

The staff at the Economist are aware of the issue over hogging the CPU but a fix to the Google Play version seems to be a long time coming.  I have not raised the odd issue related to NMU with them.

 

If anyone has any questions please feel free to come back.

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Stopping an app with NMU

I'd be interested to know if their process is a service.  Stopping a service is much more difficult than a task.  

Erik
Product Manager
Symantec Corporation
Bot Obliterator
Andmike
Posts: 2,253
Registered: ‎03-23-2011

Re: Stopping an app with NMU

How can I help you satisfy your curiosity Erik?

 

I can point you at the app (which is here) if it helps.

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Stopping an app with NMU

Since I'm sure you have CatLog on your Blade, let the app run and then look in the log.  It should define the process information there.  

Erik
Product Manager
Symantec Corporation
Bot Obliterator
Andmike
Posts: 2,253
Registered: ‎03-23-2011

Re: Stopping an app with NMU

You are right about CatLog.  ;-)

 

However can I interpret the log???

 

Well I think it looks like a Service!  

 

If you or any of the team wish, I can happily send the log.

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Stopping an app with NMU

Go ahead and email it to me.  I'll see if I can verify.

Erik
Product Manager
Symantec Corporation
Bot Obliterator
Andmike
Posts: 2,253
Registered: ‎03-23-2011

Re: Stopping an app with NMU

You have mail.  :-)

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Stopping an app with NMU

I can't tell if it's a service.  It may just be an overly agressive process that takes a little bit more to kill.  The method you used to stop it would stop a service as wel.  I'm leaning towards a service though.  I look forward to hearing what happens after they update the app what kind of experience you have.

Erik
Product Manager
Symantec Corporation