Norton Online Backup

[wwelty]

Hi,

I've sent my team's info as well as an update to your private messages. Please refer to the details I sent.

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rssensat wrote:

My NOBU subscription runs out in July... I think I'm being delayed on the restore process to force me into subscribing for another year. I sure wish I could speak to someone on the phone about all these problems.

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[rssensat]

I began my restore on 6/14/2012. It is now 7/3/12 and the restore is showing just 43%. No files have been transferred to my computer. It's been showing 43% for almost a week now. Is this still normal? It shouldn't be. I'm trying to be patient but it's difficult. I don't see a disclaimer anywhere that says it may take 4 to 8 weeks to restore a file once it is backed up. 

[wwelty]

Although running a little slow it's showing the restore is actively building. As mentioned before there is quite a bit of history to build from. Not every single restore for every person will behave in the same manner.

[pukumanu]

I have had the same issue.  I spoke to Norton's and they said I have to wait.  I gave up after a few weeks.  Really unhappy with the product.  I have also given up trying to complete a back up, just as slow a restore.  I am currently looking into going with another company. 

[rssensat]

I've referred several people to CrashPlan Pro which works great. It takes about 30 seconds to restore a file. Sure beats 3 months! Roughly the same price too.