06-20-2012 02:28 PM
I've sent my team's info as well as an update to your private messages. Please refer to the details I sent.
My NOBU subscription runs out in July... I think I'm being delayed on the restore process to force me into subscribing for another year. I sure wish I could speak to someone on the phone about all these problems.
07-03-2012 10:11 AM
I began my restore on 6/14/2012. It is now 7/3/12 and the restore is showing just 43%. No files have been transferred to my computer. It's been showing 43% for almost a week now. Is this still normal? It shouldn't be. I'm trying to be patient but it's difficult. I don't see a disclaimer anywhere that says it may take 4 to 8 weeks to restore a file once it is backed up.
07-03-2012 11:43 AM
Although running a little slow it's showing the restore is actively building. As mentioned before there is quite a bit of history to build from. Not every single restore for every person will behave in the same manner.
07-11-2012 01:18 AM
I have had the same issue. I spoke to Norton's and they said I have to wait. I gave up after a few weeks. Really unhappy with the product. I have also given up trying to complete a back up, just as slow a restore. I am currently looking into going with another company.