06-12-2012 02:41 PM
On the nobu.backup.com online backup page, I can see several computers names from old Norton 360 backup sets. They have no files in them, but I can't delete them from the page and they do not shop up in the 360 Backup interface in the Delete Backuip Set section.
How can I remove those older computer backup sets?
06-27-2012 02:07 PM
If they still exist send me a private message with the following info:
It won't purge any physical data - just remove the web access to those sets.
As for Norton Connect - it will only show sets if you use Norton Online Backup. It will not work if you are only using Norton 360.
07-02-2012 11:40 AM
I just sent you a PM with the backup sets I need removed.
Also, does Symantec plan on releasing an app for Android that will provide file syncing with the Norton backup and Norton 360 backup data?
07-03-2012 12:28 PM
I have your message. All I need is account details. Once I have that we can get a ticket in to remove the sets you don't want.
07-10-2012 07:47 PM
i would be interested in this solution also because months back i was told by norton chat that if they were created through norton 360 then these shortcuts/icons cant be deleted?i responded to a similiar thread here.has something with this changed and now these shortcuts/icons can be deleted?
07-16-2012 09:24 AM
Send me the same info I requested from the other customer earlier in the thread and we can get it sorted out for you.