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Newbie
dglenn43
Posts: 3
Registered: ‎02-15-2010

Online Backup Removal

I recently purchased a new PC with Norton Internet Security (19.2.0.10) installed.  It came with a trial for Norton Online Backup which I don't want since I backup to physical media locally.  I could stand the messages telling me that I was out of space for the trial; however, the trial is now over and Norton keeps nagging me to pay for it.  I can't find how to turn these messages off.  Does anyone know how to turn these anoying messages off?  I don't mind the "scan completed" messages, but don't want to be constantly marketed to.

huwyngr
Posts: 21,628
Topics: 1,034
Kudos: 2,821
Solutions: 376
Registered: ‎04-13-2008

Re: Online Backup Removal

There is a specific Forum for Norton OnLine Backup so I'll ask for your message to be moved over there or better exposure. You won't lose sight of it because a link will be left here.



Hugh
Symantec Employee
nbrubaker
Posts: 88
Registered: ‎08-22-2011

Re: Online Backup Removal

Hello,

 

To remove the Norton Online Backup software from your computer please follow these directions:

 

XP:

Go to start and then your control panel.

In your control panel you will find your Add/Remove programs feature, open this.

Next find Norton Online Backup.

Click Uninstall

 

Vista/Win 7

Go to Start and then your control panel

In your control panel you will find your Programs and Features, open this.

Next find Norton Online Backup.

Click Uninstall

Thank you,
Nicole
IT Support Specialist, Symantec Corporation
Newbie
bigpuddle
Posts: 1
Registered: ‎01-29-2012

Re: Online Backup Removal

I too would like the persistent Backup signup reminders to stop

 

I tried the NOBU progam uninstall  (Samsung CORE i3 laptop, Win 7 Home Premium SP1)

 - but it never completes, usually timing out

 

Nor can I stop the process or service using Task Manager.. permission is refused

 

What else can I try?

Regular Visitor
henry2009
Posts: 7
Registered: ‎02-24-2012

Re: Online Backup Removal

I don't have Norton backup in my Control panel  are you sure you are not referring to the Software program of Norton Backup and not the Norton 360 version as I can't stop the large RED alert that I have to log in to use online backup through Norton 360 and I don't want to backup online as I only have a 5GB download/upload Internet plan

SUBASH_PRABU
Posts: 2,076
Kudos: 257
Solutions: 90
Registered: ‎05-31-2011

Re: Online Backup Removal

Hi

   To stop the NOBU subscription alert please remove the Norton Online Backup entry from the startup: Open Run(Win key + r)-> type msconfig -> Startup Tab -> Remove the check mark next to the Norton Online Backup.

Regular Visitor
henry2009
Posts: 7
Registered: ‎02-24-2012

Re: Online Backup Removal solved

Click on setting and then

Click on Administrative settings

Check for an option called Product State monitoring  about half way down the list

Click on Configure to the right

Under Miscellaneous un tick Backup box and click on OK then close

This worked for me