12-04-2012 12:56 PM
I purchased NOBU through the link in my NIS software. Everything downloaded and installed beautifully, but when I go to register my subscription, I get as far as the Sign In screen and I enter my correct details, I am continuously redirected to this 500 error page:
As a result I cannot activate or use the product.
Can someone please advise? Is this a temp issue with NOBU
As per the forum guidelines, I am using an Acer laptop, with Windows 7 Home Premium, and browsing with Chrome.
I have tried various broswers to eliminate that possibility, with the same result.
12-11-2012 01:53 PM
Based on what you're describing it sounds like you may have had a subscription before which expired. Accounts that don't renew eventually get removed from the system. Without more info I can't say with 100% certainty though. Can you share if this is your first purchase or if you had it prior? If you did have an account before do you recall around when?