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Norton Online Backup

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irbrenda
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irbrenda
Posts: 33
Registered: ‎08-21-2009

Online backup is down frequently

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‎07-29-2011 03:35 AM

I seem to be having a problem connecting to the online backup almost every other day. Today has been problematic as I am trying to check the backup log for an error.  I am also finding it takes forever to connect to the service from the systray icon.  Hope it's not just me.

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Symantec Employee
Symantec Employee
wwelty
Posts: 871
Registered: ‎06-23-2008

Re: Online backup is down frequently

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‎07-29-2011 02:56 PM

Hello

 

What specific online backup service of Norton's are you using?

 

What are the errors you're seeing?

Wesley Welty
Technical/Customer Support Manager
www.symantec.com
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