11-23-2011 01:49 PM
This message may indicate that the online backup servers are currently unavailable for maintenance. Please try again in 12 hours before you log in to Norton Online Backup again. If the issue is not fixed then you may need to contact the Norton support.
11-24-2011 05:46 AM
This can also happen if your internet is timed out ie taking way to long to connect with Norton server the issue persists even after waiting for 24hrs, Delete cookies and temporary Internet files.you can find the steps over here in Microsoft link.
If still there's a problem then try reset Internet Explorer settings.
Sometime this can also happen if your security program is blocking Norton-Online-Backup.also try by disabling your security program's.Hope this fix your problem.
11-27-2011 08:08 AM
I'm having the same issues. I've tried all of the above, and all of the standard stuff, to fix this myself. Clearly, it is a Norton issue. I guess all we can do is wait to see if anyone pays attention.