Norton Online Backup

[Giz1945]

I deleted an old computer but it doesn't look like the files in the backup ever purged out.   I am being told my 5 GB of backup is almost full, but a new backup on uses 22.7 mb, nowhere close to 5 GB.    How does one clean it out an start over with nothing in it?

Mike

[Giz1945]

I have a HUGE set of files labeled DEFAULT that are from the computer I deleted.   There is no way to delete them, but I do NOT want them any longer.    This is what is eating up all my storage.

[Giz1945]

It says its from my norton 360, but i deleted it from there, but so far it remains in norton backup online.   Frustrating

[GoogleIsGod]

Hi Giz,

Check with Norton Consumer Support chat link below to get your issue resolved.

http://www.norton.com/chat

Let us know how it goes.

[Giz1945]

They deleted the files for me, thank you for the suggestion, it worked just fine.