05-25-2012 07:26 PM
I want to retreive my files which have been backing up, but there is no computer icon....
what do I do....tried to download the Online backup again and it just sits there and does not download.
Can someone guide me what to do?
05-26-2012 08:46 AM
Click windows start button and type in Norton. You should see a list of your Norton products. Right click on Norton Online Backup and select "send to" from the menu and then select "Desktop (create shortcut)"