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Visitor
suzi_que
Posts: 2
Registered: ‎04-23-2012

online Back-up

Hello,

My online back-up is stuck on Purge.....  please help!

thanks Suzi_que

Symantec Employee
wwelty
Posts: 842
Registered: ‎06-23-2008

Re: online Back-up

Hello Suzi

 

Please send me a private message with the following and I'll have it corrected:

 

    • THe email address you use to login to Norton Online Backup
    • A link to this forum post so I know what the request is for.
    • In the subject of the message please place 'Cancel Purge' or something along those lines.
Wesley Welty
Technical/Customer Support Manager
www.symantec.com