If you've recently purchased one of the 2009 Norton products, you may have noticed that this year, it came with something new - the Norton Recovery Tool.
To avoid confusion between the Norton Removal Tool (NRT) and the Norton Recovery Tool, I will instead refer to the solution as the Norton Recovery Disc (NRD).
For many of our users, this tool will never play a part in their security software experience, but for those who need it, it can be a life saver.
So what is the Norton Recovery Disc, and when would you ever need to use it?
The NRD is a bootable CD that can run scans and remove threats from outside of your Windows operating system. Sometimes systems become so infected with malware that they can't start up to a point where installing security software is even possible. The NRD is essential when a system is heavily infected and the installation of the Norton security product fails.
I recently wrote an in-depth guide on how users can manually update the NRD with drivers and updated definitions. This should come in handy when your network card or storage drivers are not supported by the default NRD image, or you want to scan with the latest definitions without downloading them every time.