Reply
GTS
Visitor
GTS
Posts: 5
Registered: 11-13-2008

Can't install Security Inspector

Can't install Security Inspector from download. Get message indicating Norton Internet Security 2009 must already be installed. Norton Internet Security 2009 is already installed. How can I get Security Inspector to install?
Stu Bot Obliterator
Bot Obliterator
Stu
Posts: 4,786
Registered: 04-08-2008
0

Re: Can't install Security Inspector

[ Edited ]

Where are you downloading it from?

 

EDIT:

It's a known issue. Please have a look

http://community.norton.com/norton/board/message?board.id=si&thread.id=24&jump=true
Message Edited by Stu on 11-27-2008 04:46 PM
"All that we are is the result of what we have thought"
Super RootKit Eradicator
huwyngr
Posts: 7,341
Registered: 04-13-2008
0

Re: Can't install Security Inspector

Have you seen this message from a Symantec Staffer in which he says the NSI Installer is not recognizing NIS2009 16.1.0.33 (NOTE His .133 must be a typo) and they need to get a new version available.

 

I don't know if this is true or whether it is his deduction from the previous messages.

GTS
Visitor
GTS
Posts: 5
Registered: 11-13-2008
0

Re: Can't install Security Inspector

My problem (posted 11-13) is the same as Siliconman01's problem (posted on 11-15). I was trying to install against NIS 16.1.0.33.
Symantec Employee
Scott_C
Posts: 8
Registered: 04-21-2008
0

Re: Can't install Security Inspector

We just posted a new build of Security Inspector that recognizes both NIS 16.1 and NIS 16.0.  Build 24 of Security Inspector should be live now and the problem should be resolved. 
GTS
Visitor
GTS
Posts: 5
Registered: 11-13-2008
0

Re: Can't install Security Inspector

Build 24 of Security Inspector fixed the problem. Thanks!
Newbie
karthik
Posts: 1
Registered: 12-10-2008
0

Re: Can't install Security Inspector

can you give the link to download the version of security inspector that works with NIS 09.

 

Regular Contributor
Chris1
Posts: 69
Registered: 12-10-2008

Re: Can't install Security Inspector

[ Edited ]
karthik  try this link, it worked for me just fine : http://www.nortonlabs.com/
Message Edited by Chris1 on 12-12-2008 12:31 AM
Message Edited by Chris1 on 12-12-2008 12:31 AM
Contributor
GameGirl35
Posts: 14
Registered: 08-19-2008
0

Re: Can't install Security Inspector

Yeah, I have the same problem here. And also, Norton's SafeWeb has the same installation problem.
Contributor
JaphoNor
Posts: 10
Registered: 04-04-2009
0

Re: Can't install Security Inspector

I was trying to download it from the web you said, but I get an error message like "Page load error"

Are there any alternative download site?

Thanks.