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Super Contributor
siliconman01
Posts: 241
Registered: 04-10-2008
0

NIS 2009 V16.1.0.33, Norton Security Inspector will not install on this version of NIS 2009

When trying to install NSI on V16.1.0.33 of NIS 2009, the installer states that NSI cannot be installed on this version of NIS.

 

On my other two computers, I installed NSI prior to the 16.1.0.33 and it installed just fine. 

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Dell XPS 410 & Vostro 220s with 8/4 gbyte RAM, Intel 2-Core 2.66/2.93 ghz, Win 7 x64 Professional & Win 7 x86 Professional, dual 300/150 gbyte VelociRaptor/Raptor HDDs, Cable Modem, NIS 2010, TrojanHunter V5.2, HostsMan V3.2.71B7, SpywareBlaster, SAS and MBAM on demand, Casper V5.0 Backup
Newbie
GELand
Posts: 1
Registered: 11-23-2008

Re: NIS 2009 V16.1.0.33, Norton Security Inspector will not install on this version of NIS 2009

I had the same results. I have NIS 2009, English version on my computer and Norton Security Inspector would not install.
Symantec Employee
Scott_C
Posts: 8
Registered: 04-21-2008
0

Re: NIS 2009 V16.1.0.33, Norton Security Inspector will not install on this version of NIS 2009

It looks like NIS version 16.1.0.133 that was just released is not being recognized by the Security Inspector installer.  I have confirmed the Security Inspector works fine if it is installed over NIS 16.0 and then the 16.1.0.133 LU patch is applied.  We will look into the problem and try to get a new version that works with 16.1.0.133 posted soon.

 

Thanks,

Scott

Super RootKit Eradicator
huwyngr
Posts: 7,377
Registered: 04-13-2008
0

Re: NIS 2009 V16.1.0.33, Norton Security Inspector will not install on this version of NIS 2009


Scott_C wrote:

It looks like NIS version 16.1.0.133 that was just released is not being recognized by the Security Inspector installer.  I have confirmed the Security Inspector works fine if it is installed over NIS 16.0 and then the 16.1.0.133 LU patch is applied.  We will look into the problem and try to get a new version that works with 16.1.0.133 posted soon.

 

Thanks,

Scott


 

I think that's a typo for 16.1.0.33 as the latest version of NIS2009.
Symantec Employee
Scott_C
Posts: 8
Registered: 04-21-2008
0

Re: NIS 2009 V16.1.0.33, Norton Security Inspector will not install on this version of NIS 2009

Yeah, that was a typo.  I meant NIS 16.1.0.33 :smileysurprised:

 

Anyway, we just posted a new build of Security Inspector that recognizes both NIS 16.1 and NIS 16.0.  Build 24 of Security Inspector should be live now and the problem should be resolved. 

Super RootKit Eradicator
huwyngr
Posts: 7,377
Registered: 04-13-2008
0

Re: NIS 2009 V16.1.0.33, Norton Security Inspector will not install on this version of NIS 2009

Thanks for the feedback.
Super Contributor
siliconman01
Posts: 241
Registered: 04-10-2008
0

Re: NIS 2009 V16.1.0.33, Norton Security Inspector will not install on this version of NIS 2009

The 05-Dec-08 release resolved this issue on both my Vista SP1 Business system and XP-SP3 system.

 

Thanks :smileyhappy:

____________________________________________
Dell XPS 410 & Vostro 220s with 8/4 gbyte RAM, Intel 2-Core 2.66/2.93 ghz, Win 7 x64 Professional & Win 7 x86 Professional, dual 300/150 gbyte VelociRaptor/Raptor HDDs, Cable Modem, NIS 2010, TrojanHunter V5.2, HostsMan V3.2.71B7, SpywareBlaster, SAS and MBAM on demand, Casper V5.0 Backup