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Newbie
Garbaby
Posts: 1
Registered: ‎06-14-2012

Link to secure a site

Great idea to add security! However, I have a few suggestions. On the Report page, please add a link to register to secure a QR code if you are the owner. There is really no information that comes with the app that instructs you how to register/secure a QR Code and it's site.
Another thing is some of the pages that one is sent to from your app are not mobile friendly. If I am using my iPhone as the scanner, I will be reading these pages on my phone. This forum is a good example. I would imagine that the majority of users are using it on their phone of other mobile device and it is not optimized for mobile. The type is to small and logo, buttons,etc.
I also had a problem registering because my keyboard would not stay up. Not sure if this is a site coding problem or a hardware issue. It has only happened a few times before.
Other then that, great job! Thanks for a good secure scanner!
Cheers!
Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Link to secure a site

The registration link is a good idea.  To clarify, what would be needed is to submit the site.  The QR code is tied to the site.  I'll let Andy chime in on that.

 

As to navigating to a mobile friendly site or not, that's actually an issue server side.  Whether or not a site is mobile friendly or not is determined by the sites style sheet (if the pages are the same), or by the site gateway if the URL's are different.  The Norton Forum is mobile friendly, were you not taken to the mobile friendly site?  

Erik
Product Manager
Symantec Corporation
Symantec Employee
andypayne
Posts: 42
Registered: ‎06-23-2008

Re: Link to secure a site

Hi Garbaby,

 

Thanks for the feedback! As Erik says, the key to a safe QR code is that the associated website is safe. And you're right, we don't make it clear in the app how a website owner can secure their site. If you use Snap to scan a QR code for, say, "http://example.com/", and you tap the rating icon (or the "View report" link), it will take you to the Safe Web website report. From there, the mobile-friendly version of the site hides this, but if you open the same website report link in a non-mobile browser (say, by emailing the link to yourself), you'll see a link below the rating icon that reads "Site Owner? Click here". That takes you to information about registering as a website owner and getting your site rated, and any QR codes that point to your site.

 

That's certainly not a straightforward process. We'll consider adding the link directly into the Snap app in a future release. And again, thanks for responding.

 

 

Andy