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Bri
Newbie
Bri
Posts: 3
Registered: ‎12-02-2011

NTS for Kindle Fire

Will Norton Tablet Security (NTS) work on the new Kindle Fire?  If not, what Norton product would you recommend for this new device?

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: NTS for Kindle Fire

The Kindle Fire is not officially supported, but NTS may work on it.  There is a 60 day return policy so if you were to install it and noticed a problem you could get your money back.  

Erik
Product Manager
Symantec Corporation
Super Worm Eliminator
Andmike
Posts: 3,527
Registered: ‎03-23-2011

Re: NTS for Kindle Fire

Hi Bri

 

If you do try it, we would also appreciate it if you comment back here on whether it worked or not.  So others can be guided on its value to them.

 

Thanks

Bri
Newbie
Bri
Posts: 3
Registered: ‎12-02-2011

Re: NTS for Kindle Fire

Erik:  Thank you for the quick response re: NTS for Kindle Fire. Your response provoked another question - re: 60 day return policy. Does this return policy apply to NTS purchased online, as well as through a retail store (Ex: Best Buy)?  If yes, then I will try NTS and report back to message board with results. ...

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: NTS for Kindle Fire

There are no restrictions for the 60 day policy.  The clock starts when you buy the product, regardless of how you bought it.  It's a part of your legal rights as a consumer.  You'd just need to go to http://norton.com/returns to find out how.  That said, I'm hoping that you don't have a problem and thereby don't need to return the product.  :smileywink:

 

Erik
Product Manager
Symantec Corporation
Bri
Newbie
Bri
Posts: 3
Registered: ‎12-02-2011

Re: NTS for Kindle Fire

Erik,  NTS works on the Kindle Fire.  Just completed the download and all functions of app appear to work fine.  Thank you for your assistance.   

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: NTS for Kindle Fire

Great to hear it installed for you.  I know that in some testing there is some inconsistent behavior, but this should be expected since the product was built and released before the Fire was available.  According to a news article Amazon will be sending out an OTA (Over the air) update to the Fire soon as well which may have a positive impact as well.  We'll just have to wait and see what happens.  Thanks for trying it out.  

Erik
Product Manager
Symantec Corporation
smithy
Posts: 1,824
Registered: ‎02-07-2011

Re: NTS for Kindle Fire


Bri wrote:

Erik,  NTS works on the Kindle Fire.  Just completed the download and all functions of app appear to work fine.  Thank you for your assistance.   



Hi Bri

 

This is great news for all current Kindle Fire owners and future customers

who purchase a Kindle Fire as they will be able to purchase and use the

Norton Tablet Security on their Kindle Fire and know that they have the best

Protection and Security that Symantec Norton can provide.:smileywink:

 

Cheers:smileyhappy:


“Obstacles are those frightful things you see when you take your eyes off your goal.”


Atomic_Blast
Posts: 1,135
Kudos: 219
Solutions: 39
Registered: ‎09-05-2011

Re: NTS for Kindle Fire

Hi.

 

I had this feeling it would work.

 

It shows you that the Kindle Fire is based on a Custom Android OS.

That is, customized to Amazon's advantage. Nothing more, IMO.

 

What about purging their OS and loading Android 4.x?

 

Atomic_Blast :)

"Every day is just another increment on the bell curve of life."
Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: NTS for Kindle Fire

We do know of some issues that can be seen on the Fire as it hasn't been certified on it yet, but several things will still work.  

Erik
Product Manager
Symantec Corporation