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Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

Another option would be to get you a copy of NMS instead of NTS while we wait for the next version of NMS/NTS.  

Erik
Product Manager
Symantec Corporation
Contributor
ankhazam
Posts: 29
Registered: ‎08-22-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

Actually no, because:

  1. I would need to buy it and what about my remaining 160 days..
  2. NMS asks me to pay $32 to enable AntiTheft...
Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

Support would be able to add those days to NMS.  We wouldn't be asking you to purchase a different product.  

Erik
Product Manager
Symantec Corporation
Contributor
ankhazam
Posts: 29
Registered: ‎08-22-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

Yes but even though the tablet reports that Norton Anti Theft app is not compatible with it :)

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

That is something that the team is working on that should be fixed much sooner.  

Erik
Product Manager
Symantec Corporation
Contributor
ankhazam
Posts: 29
Registered: ‎08-22-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

ok, waiting for an update on it

Contributor
ankhazam
Posts: 29
Registered: ‎08-22-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

any update from the DevTeam? :)

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

The team is working on when to address a set of items right now.  No date yet, but I'm askign for them to fix the "comaptible" issue sooner.  

Erik
Product Manager
Symantec Corporation
Contributor
ankhazam
Posts: 29
Registered: ‎08-22-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

[ Edited ]

Hi,

thanks for the Anti-Theft fix. It's working now.

As for the second part solution: Should I wait for NTS compatibility with N7 or ask customer suppor to transfer my licence to NMS?

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Nexus 7 with Android 4.1.1 - Norton Tablet Security and Norton Anti-Theft lacking important feat

Right now, I'd wait a little bit.  You should be seeing something soon (can't say how soon exactly).  

Erik
Product Manager
Symantec Corporation