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Contributor
Midway64
Posts: 18
Registered: ‎06-03-2008

Re: Norton Tablet Security - Anti - Theft problem

 
Contributor
Midway64
Posts: 18
Registered: ‎06-03-2008

Re: Norton Tablet Security - Anti - Theft problem

I am still experiencing "Your Norton Security license is registered to a different Norton account" on my Toshiba Thrive AT100 Android 3.2.
Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Norton Tablet Security - Anti - Theft problem

Thank you for confirming.  Would you be willing to provide logs?

Erik
Product Manager
Symantec Corporation
Contributor
Midway64
Posts: 18
Registered: ‎06-03-2008

Re: Norton Tablet Security - Anti - Theft problem

I don't mind providing a log if it helps out solving this problem. Just let me know where to send it.  I left the tablet at work this evening so I won't be able to send one until tomorrow.

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Norton Tablet Security - Anti - Theft problem

Send me a private message with the size of the logs and I'll send you where to send them.  Thanks.  

Erik
Product Manager
Symantec Corporation
Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Norton Tablet Security - Anti - Theft problem

The team just released an update that should fix this.  Please try activating again.  If it fails, please reboot and try again to confirm whether or not this has been fixed.  Thank you all for your patience.  

Erik
Product Manager
Symantec Corporation
Contributor
Midway64
Posts: 18
Registered: ‎06-03-2008

Re: Norton Tablet Security - Anti - Theft problem

 
Contributor
Midway64
Posts: 18
Registered: ‎06-03-2008

Re: Norton Tablet Security - Anti - Theft problem

Success! Thanks Erik :)