01-11-2012 03:53 AM
01-11-2012 09:00 AM
The team is working on trying to reproduce this. Will let you know if we need more information.
01-11-2012 02:19 PM
I have some new feedback for You concerning ICS (4.0.3)
The lock mechanism just went useless. Well for majority of user it will probably work.
Android ICS removed separate password for secure credentials store and... if one posesses a certificate on the device it requires for the whole tablet to be password/pin/pattern locked. Therefore once I power up the device I just get the ICS window and the AntiTheft activity shows up yet after Android unlock.
01-11-2012 02:30 PM
The team is actively working on an update for ICS compatibility. I don't have an update as to when this will release.
01-16-2012 02:07 PM
So, QA was unable to reproduce this issue. We would like to gather logs to analyze further. Please download and install CatLog from the Android Market. You can go here to get it.
Then do the following:
Set CatLog to Verbose logging
Wait for the problem to appear
Save to a file
Send me a private message with the log size and anything you observed as to when the issue occured.
Keep in mind I get a lot of private messages, so a quick reminder of the issue would help.
Once we get that log we'll take a look and see what we find.
01-16-2012 03:13 PM
Thanks. I look forward to hearing back on this if it's still occuring once you get your replacement device.