04-13-2012 03:40 AM
Bought an Android tablet and was also sold the Tablet Security. Tried to install it and after downloading it (per the website instructions on the back of the card), was given the opportunity to "Activate Now." Then it was asking for an authorization code. It never asked me to enter a Product Key and I do not have an autho code. I am in Ireland. Thanks
04-13-2012 06:53 AM
Hi dddcon.
Welcome to the Community.
When you say you were "sold the Tablet Security", what did you get for your money apart from website instructions? Is there an odd number on the card, possibly on the other side from the website instructions?
When you "buy" Norton Tablet Security as a downloadable item they need to give you the necessary "authorization code". It might be on the card, in or on the box, or even on your receipt.
I look forward to hearing back from you, hopefully to hear that you have found the necessary code, but if you have not, still come back and we will try again.
Good luck.
