360 Toolbar, Vulnerability Protect & ID Protect

cprice2437 · ‎04-29-2012

Since up-grading to 360 v 6.2.0.9 I have Norton Toolbar and Norton Vulnerability protection asking for permission to run each time I launch Firefox. This requires a re-boot of Firefox after each of these two separate requests and is frustrating. I have run Live Update several times and have up-graded to Firefox 12 - both supposed solutions found elsewhere on the forums. These add-ons are 'enabled' in Firfox but clearly each time Firefox launches they are having to be re-enabled for some reason.

None of the solutions work - I have also lost all functionality with ID Protection and Log-ins which just do not work at all and log-in opportunities on web pages do not seem to be recognised at all.

It is clear Norton 360 v6.2.0.9 is not right yet - How do I roll back to previuous version (v.5) of Norton 360?

DavidThomas88 · ‎12-21-2010

hi

norton toolbar now has it own fourm too talk about things like this so i will have one of the modes move your fourm overe too here

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/bd-p/Toolbar_IDSafe

yank · ‎12-02-2009

Hi cprice2437,

Rolling back to N 360 v 5 will cause you to lose all your ID Safe log-ins and passwords. The data can be moved up from the v5 .npm format to the .csv/.dat format of V 6 - however it is not backwards compatable. Thus the ID Safe data in your V 6 can not be restored back into the V 5 version.

However if you still have a copy of the .npm backup still on your system you should be able to restore that backup to V 5 once V 5 is reinstalled.

The download for the V 5 can be found here:

(Plese match the correct version - Standard or Premier)

N360 V5 Standard- www.norton.com/n360s_5

N360 V5 Premier - www.norton.com/n360p_5

yank · ‎12-02-2009

DavidThomas9 wrote:
hi

norton toolbar now has it own fourm too talk about things like this so i will have one of the modes move your fourm overe too here

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/bd-p/Toolbar_IDSafe
DavidThomas9 wrote:
hi

norton toolbar now has it own fourm too talk about things like this so i will have one of the modes move your fourm overe too here

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/bd-p/Toolbar_IDSafe

True David, but did you ever consider this post may be more about N 360, Norton Vulnerability protection, Firefox and reinstalling V5 than it is about the Norton Tool Bar or ID Safe? In which case it may be on the correct board afterall.