08-15-2012 06:21 PM
I’m using Firefox 14.0.1 and Norton 360 220.127.116.11
This all started with the update to N360 18.104.22.168.
I log into us.norton.com. Highlight Community. Click Norton Forums.
Click Norton Tool/Norton Identity Safe. I get the main menu at the top
with nothing below. In the lower left hand corner it says
Readplusone.google.com and stays there web page doesn’t finish loading.
Disable Norton Tool Bar and web page finishes loading.
Leaving the Tool Bar enabled If I click on the reload tab it will also let the
Web page finish loading.
08-15-2012 07:31 PM - edited 08-15-2012 07:44 PM
I don't think it is a toolbar issue either, since doing anything to stop the page from trying to load seems to fix the immediate problem with a page. Have you found that leaving the toolbar disabled prevents the problem from occurring in the first place? It is most likely a problem with the script itself - the Google+1 button has been known to cause slowdowns and other problems on many sites.
08-15-2012 08:30 PM - edited 08-15-2012 08:38 PM
I can't say the tool bar is at fault because it hasn't worked since FF 14.0. But this problem never showed up in the past until the lastest update. Yes disabling the tool bar fixes the problem. Leaving the tool bar enabled I'm now seeing it stop at now-static.norton.com.
08-15-2012 10:38 PM
If this helps, I am using Adblock Plus with Fanboy's Annoyance List enabled and it blocks the Google +1 script.
Windows 7 x64 SP1 N360v22.214.171.124 NU16 Secunia PSI SpywareBlaster NoScript MBAM free SAS free Hitman Pro
08-16-2012 02:22 AM
Same problem here after the update to NIS 126.96.36.199 using FF 14.0.1 and IE 9. And also some web pages like, for example, the log in to Alice.it Mail crashes FF and IE. If I disable the Norton toolbar and the Norton vulnerability protecdtion all works fine.
08-16-2012 02:48 AM
Hi all :-)
Same issue here with N360 188.8.131.52 on 2 PC's with Widows 7 and on another
PC with Windows XP running NIS2012 184.108.40.206 all running FF 14.0.1.
Unable to login to Norton Community sometimes ( alot of the time) and pages
will not load in the forums.
If i disable both Norton Extensions i have no issues with both NIS2012 and
N360 in FF and the Norton Community Forums. :-)
Tried disabling one at a time and it makes no change to the issue but if both
are disabled issue is fixed. Strange. and the pages load ok.
Thanks Krusty13 have not used Adblock Plus for a while but seems to have
fixed it using the Extension.
Hopefully Symantec Norton can look into this conflict between Google +1 and
the Norton Community Forum with FF.
No issues with Google Chrome all seems fine.
08-16-2012 04:08 AM - edited 08-16-2012 04:09 AM
08-16-2012 12:33 PM - edited 08-16-2012 12:57 PM
That one is the crash of IE 9 trying to log in to alice.it web mail site (the same using FF 14.0.1 Win 7 64 bit) :
08-18-2012 12:19 AM - edited 08-18-2012 12:24 AM
I've already posted a pic of IE9 and FF 14.0.1 crash with Norton Toolbar enabled after the NIS update to version 220.127.116.11 . Try this web site with Norton Toolbar disabled (all works fine) and with Norton Toolbar enabled (IE9 and FF14.0.1 crash):
That one is a pic of the other issue: some web pages don't finish loading. The example is exactly this forum page (with Norton Toolbar disabled all works fine...):