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Newbie
Dave4s
Posts: 1
Registered: ‎08-14-2012

Autofill Causes webpage to freeze

Norton 360 V 6.2.1.5

Windows 7 64bit

IE 9

when logged into Identity Safe, Norton autofill causes many web pages to freeze.

A pop-up asks if I want norton to recover page

Even happened when registering for this forum !

Logging out of identity protection stops problem

 

Any ideas how to fix please, driving me crazy..

 

Thanks

peterweb
Posts: 4,623
Kudos: 527
Solutions: 180
Registered: ‎04-17-2008

Re: Autofill Causes webpage to freeze


Dave4s wrote:

Norton 360 V 6.2.1.5

Windows 7 64bit

IE 9

when logged into Identity Safe, Norton autofill causes many web pages to freeze.

A pop-up asks if I want norton to recover page

Even happened when registering for this forum !

Logging out of identity protection stops problem

 

Any ideas how to fix please, driving me crazy..

 

Thanks


Have you run LiveUpdate manually a few times, rebooting as necessary, until no updates are available?

Try clicking on Support - Get Support to run  Autofix to check your installation and fix what it finds.


Things happen. Export/Backup your Identity Safe data.
Newbie
goakes
Posts: 1
Registered: ‎08-28-2012

Re: Autofill Causes webpage to freeze

I have been having the exact same problem for quite some time.  It has been getting worse lately....seems to freeze on a lot of pages for 30-60 seconds.  I ran LiveUpdate and I have all the latest patches installed.  Any solutions out there?