AllenM wrote:Below is the page I get when I click on the link.
Can those of you having problems try copying/pasting the link in instead of clicking on it? Just to see if there is any difference in your results.
Best wishes.
Allen
Pasting the link text into the address bar yields the same results in all three browsers...
I take it, that although you're not logged in to the ID site, you have setup an account/vault at the Identity Safe Site?
I have not done this. And I don't wish to if it entails sending my local vault into the Matrix. 
avjohnnie wrote:
AllenM wrote:Below is the page I get when I click on the link.
Can those of you having problems try copying/pasting the link in instead of clicking on it? Just to see if there is any difference in your results.
Best wishes.
Allen
Pasting the link text into the address bar yields the same results in all three browsers...
I take it, that although you're not logged in to the ID site, you have setup an account/vault at the Identity Safe Site?
I have not done this. And I don't wish to if it entails sending my local vault into the Matrix.
Hi avjohnnie,
I thought about this but I would be really shocked if this would cause the issue. In reality it is just a link and I did log OUT of my online ID Safe to make sure that was not having an affect.
I could possibly see online ID Save having an affect but only if you are actually logged in and I've tested for that possiblity.
If it is somehow interfering even when logged out it will be one for the books! 
A link really is just a link...
I'll give it some more thought as to other things to try but I'm still kind of leaning toward a possible regional server issue.
Hopefully Prasanna will pick up on this and respond soon with some other input as well. She is on a different time zone so I think her work day is not too far away.
Best wishes.
Allen
AllenM wrote:
Hi avjohnnie,
I thought about this but I would be really shocked if this would cause the issue. In reality it is just a link and I did log OUT of my online ID Safe to make sure that was not having an affect.
I could possibly see online ID Save having an affect but only if you are actually logged in and I've tested for that possiblity.
If it is somehow interfering even when logged out it will be one for the books!
I'll give it some more thought as to other things to try but I'm still kind of leaning toward a possible regional server issue.
Hopefully Prasanna will pick up on this and respond soon with some other input as well. She is on a different time zone so I think her work day is not too far away.
Best wishes.
Allen
Thanks Allen,
If it's any help in diagnosing the issue, I'm accessing the site from Southern California.
It'll be interesting to hear the finding/explanation...
Kind Regards,
John
Loopie wrote:Krusty is in Australia and I'm in the US. Wild guess, but I don't think we're in the same region
Loopie
LOL! 
Yeah, actually I'm in Northern CA (San Francisco bay area) so I agree it does not really seem to add up does it?
In the end it is hard to say and I look forward to seeing what the actual root cause is too!
I am pretty sure this is a relatively recent feature because I've been heavily involved from day ONE in testing the online ID safe when it was introduced a year ago right up until the present.
If this link had been around very long I feel I would have heard about it so I "believe" it is fairly new and I'm sure Prasanna can help shed some light on this.
Best wishes.
Allen
- �1995 - 2013 Symantec Corporation Legal Notice License Agreement Privacy Policy Cookies Site Map RSS
