Norton Toolbar / Norton Identity Safe

[TradeHound]

Have you tried enabling Javascript and Plugins for all sites (the recommended settings in Chrome)?

[Krusty13]

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TradeHound wrote:

Have you tried enabling Javascript and Plugins for all sites (the recommended settings in Chrome)?

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Hello TradeHound,

It is a bit hard from your post who you are asking,  but if it is me,  then yes.

Also,  although enabling JavaScript for all sites might be Google's recommendation it is not mine.

http://krebsonsecurity.com/2011/05/blocking-javascript-in-the-browser/

Dave.

[TradeHound]

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Krusty13 wrote:

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TradeHound wrote:

Have you tried enabling Javascript and Plugins for all sites (the recommended settings in Chrome)?

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Hello TradeHound,

It is a bit hard from your post who you are asking,  but if it is me,  then yes.

Also,  although enabling JavaScript for all sites might be Google's recommendation it is not mine.

http://krebsonsecurity.com/2011/05/blocking-javascript-in-the-browser/

Dave.

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Oh sorry Krusty13, I should have included the quote...  I think I was replying to you.

I know what you mean about enabling JavaScript [and Plug-ins], I don't like to enable them either.  But I couldn't get Norton Safe Web to work correctly in Chrome with out it.  See my problem here:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Safe-Web-examines-wrong-site/m-p/75093...

I'm not trying to hijack this thread, I just thought the same thing could be interfering with Chrome.

[Krusty13]

The 'No Safe Site icons' issue seems to be solved for me now.  Not sure if the new versions of Chrome or N360 cleared the problem,  but it's great to see the icons back.  

Thanks,

Dave

[judy67]

I wish mine were back. Mine still only appear about 50% of the time, despite having just updated Google Chrome and NIS 2012 over the last couple of days  

[albertcwang]

Hi judy67, Can you try running LiveUpdate again and rebooting? A new NIS 2012 patch went out yesterday afternoon which might resolve your issue. Regards, Albert

[judy67]

Hi Albert, Thanks for trying to help. I've run LiveUpdate several times and rebooted since the NIS 2012 patch downloaded; my program has been updated to version 19.8.0.14 but still the safe site icons only appear about half of the time. I have found that they tend to load when the internet is not quite so 'busy' (they fail to load mostly in the busy peak-time hours in the evening). Beginning to think that it's something to do with my isp. Another computer in the house (also running Vista) has the same issue.

[panther]

Deactivate instant search has solved my problem in Chrome. Now the icons are rarely missing.

[judy67]

I'm afraid I've tried that - still no change 

[Edjr60 Super Phishing Phryer]

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judy67 wrote:

I'm afraid I've tried that - still no change 

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Hi judy67,

So sorry for your dilemma. When Chrome had it's updates the other day, it had two back to back within a 24 hour period. Are you updated to the very latest ... version 21.0.1180.79 ?

Also, after the NIS engine update to version 19.8.0.14, did you double check to see if all of the Identity Safe and Safe Web settings were still enabled .. including the Enable Norton Safe Web option in the options menu on the toolbar ?

Hoping they'll come back for you  

Ed