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Newbie
jllew333
Posts: 2
Registered: ‎04-24-2012
Accepted Solution

Firefox not compatible with Vuln. Protection

Hello - Firefox wants me to make the latest update, but says it's not compatible with the add-on Norton Vulnerability Protection 10.1.0.68-2.

Can I go ahead and do the update?

SendOfJive
Posts: 9,887
Kudos: 4,185
Solutions: 706
Registered: ‎02-07-2009

Re: Firefox not compatible with Vuln. Protection

Hi jllew333,

 

Your Norton Vulnerability Protection add-on should be 10.1.0.68-3.  Before updating Firefox, run Norton LiveUpdate and reboot your computer.  Check Firefox Add-ons to make sure you have the correct Vulnerability Protection version.  Having Norton updated before installing the newest version of Firefox is always less prone to problems than doing it the other way around.

Newbie
jllew333
Posts: 2
Registered: ‎04-24-2012

Re: Firefox not compatible with Vuln. Protection

Thank you for your help.

SendOfJive
Posts: 9,887
Kudos: 4,185
Solutions: 706
Registered: ‎02-07-2009

Re: Firefox not compatible with Vuln. Protection

You're welcome.