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Regular Contributor
joen
Posts: 212
Registered: ‎11-20-2009

Green Site Rating Icons Missing

1. Win 7 Home Premium + SP1 + updates, IE9

2. Win XP Pro + SP3 + updates, IE8

 

NIS 2012  19.8.0.14

 

Green site rating icons do not display in Google Advance search.

 

"Settings -> Web -> Safe Surfing -> Site Rating Icons" is set to On.

 

Worked yersterday.

Symantec Employee
prasanna_a
Posts: 1,033
Registered: ‎05-09-2011

Re: Green Site Rating Icons Missing

Hi Joen,

 

Can you please updated to the latest version of NIS which was released few days back? Just right click on the Norton tray icon and click on Check for new version. Please follow the steps and your product will be updated. Please check if you are facing the same issue after the upgrade.

 

Regards,

Prasanna

PhoneMan
Posts: 270
Topics: 15
Kudos: 79
Blog Posts: 0
Ideas: 0
Solutions: 11
Registered: ‎11-09-2010

Re: Green Site Rating Icons Missing

Bad advice. Updating to 2013 which has more bugs than the rain forrest is not the solution.

 

Jim :smileymad:

Regular Contributor
Dogbert
Posts: 37
Registered: ‎03-06-2009

Re: Green Site Rating Icons Missing

You might want to read this thread because it sounds very similar to the problem you are having:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Safe-Web-Icons-not-showing-in-search-r...

 

Upgrading to 2013 did not solve this for me.