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MarAdams
Posts: 1
Registered: ‎08-02-2012

I lost my Norton Safe Search Toolbar...

...after doing a Norton Live Update and Quick Scan. HELP!!I've tried rebooting several times and all the usual fixes. When I click on my menu bar "View/Toolbars" the Norton option doesn't even appear anymore.
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yank
Posts: 5,860
Kudos: 1,221
Solutions: 302
Registered: ‎12-02-2009

Re: I lost my Norton Safe Search Toolbar...

MarAdams wrote:
...after doing a Norton Live Update and Quick Scan. HELP!!I've tried rebooting several times and all the usual fixes. When I click on my menu bar "View/Toolbars" the Norton option doesn't even appear anymore.

Hi MarAdams,

 

Can you tell us which Norton Product you are using the Norton Toolbar in?  NIS 2012/N360 etc and the version number (Support > About). 

 

Also please tell us which browser and vesion number of the browser you are using.

 

Also the operating system and SP number please! 

peterweb
Posts: 4,633
Kudos: 528
Solutions: 180
Registered: ‎04-17-2008

Re: I lost my Norton Safe Search Toolbar...

As part of the 'usual fixes', have you clicked on Support - Get Support to run Autofix? That will check your installation and fix what it finds.

 

Have you run LiveUpdate again to see if that fixes it?


Things happen. Export/Backup your Identity Safe data.